End-to-End Elder Care Platform

Business Scenario

The client is a startup based in the UK, working on a social mission to provide high-quality, technology-enabled proactive care. With an experienced team of care specialists, they provide bespoke care plans to address the needs of their customers.

The Challenge

The co-founders went through unsatisfactory experiences when arranging care. Due to poor and expensive services and lack of choice for good care facilities, they wanted to create a better care solution. Their idea was to come up with a new service to help families find vetted, affordable carers for their loved ones.

Solution Highlights

  • Responsive web and mobile application developed using ReactJS, NodeJS Serverless AWS Lambda and DynamoDB NoSQL Database
  • User-friendly frontend for carers and customers with customer management, booking management, profile management, message box and email-based support features
  • Backend web interface accessible by the super admin for handling carer management, family management, booking management and CMS
  • Dashboard with statistics and details about booking, revenue, customers and carers
  • Business Intelligence and Machine Learning based matching engine for the accurate search of assignments
  • Development managed using CI/CD (AWS CodePipeline integrated with Github)

Benefits

  • Digital platform for caregivers and consumers
  • Improved business for caregivers and better care options for consumers
  • Authorized caregiver profiles
  • Transparent charges
  • Increased user experience